As worldwide experts in filtration, MANN+HUMMEL develop solutions for vehicles, industrial applications, clean air inside vehicles and the sustainable use of water. With team spirit and an open culture of communication, we are continuously working towards achieving our vision of ‘leadership in filtration’. Become part of our team.
Job Description
Your Responsibilities:
- Handle incoming online customer sales inquiries timely and efficiently
- Analyse inquiries and follow up to identify marketing qualified leads
- Create and manage leads in the CRM system
- Maintain regular communication with the marketing, sales and customer service team members worldwide
- Propose improvements, identify automation opportunities and participate in their implementation
Your Profile:
- Education: High school/University Degree in (Business Management, Marketing and Communications) is an advantage
- Experience: + 1 years professional experience in customer service
- Required Skills: Microsoft 365, experience with CRM (Salesforce, ServiceNow) systems is an advantage
- Languages: Fluency in English language (B2/C1 level), Good knowledge of German language (B2 level)
- Competencies: Strong verbal and written communication skills, reliability, ability to work independently and solve problems, proactive approach
We offer:
- Work that is meaningful and has a real, positive impact on the sustainability of the planet through products we develop and manufacture
- Opportunity to work partially from home
- Attractive salary based on your experience plus yearly bonus
- 6 weeks of vacation
- 13 200 CZK net per year for Cafeteria
- Meal vouchers
- Pension Insurance contribution 2,6 %
- Other interesting benefits (up to 4.750 CZK per year as contribution for public transportation in Brno, etc.).
- Pleasant working environment: coffee and a wide range of tea, relax room
- Healthy company culture – we employ smart people who are responsible, trustworthy and make use of our support to do their job well
- A real opportunity for career growth and possibility to learn from experienced colleagues
- Internal and external trainings, LinkedIn Learning
Kindly note that there is no relocation support provided by the company for this position.
Are you full of ideas? Are you keen to take on responsibility and really achieve something? Then our doors are open to you. This company lives out its values, gives people the freedom to use their own initiative, and offers many development exciting opportunities and many exciting projects – all of which awaits you here.